Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund. 

To start a refund, you can contact us at info@beesoline.com. 

You can always contact us for any return question at info@beesoline.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We will gladly replace a one product for another, However all products that leave our facility cannot be returned due to the nature of personal use. 

Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund too.